Q&A

Q: What is Baby Sleep? A: Baby Sleep is an online shopping platform based in Hong Kong that offers a wide selection of baby sleep products.

Q: Where is Baby Sleep located? A: Our headquarters is located in Hong Kong.

Q: What types of products does Baby Sleep offer? A: We offer a variety of baby sleep products, including bed rails, baby cribs, monitors, blankets, and changing tables.

Q: What is the delivery time for orders? A: We offer a delivery time of 30 days to the US.

Q: Is there a return policy? A: Yes, we offer a free return and exchange policy within 18 days.

Q: Is shipping free? A: Yes, we offer free shipping for all orders.

Q: Is there a warranty for products? A: Yes, we offer a limited 6-month warranty for all products.

Q: How can I contact Baby Sleep for assistance with my order? A: Please visit our Contact Us page and we will reply within 24 hours to assist you with your inquiry.

Q: How can I pay for my order? A: We accept a variety of payment methods, including credit card, PayPal, and bank transfer.

Q: Do you offer international shipping? A: Yes, we offer international shipping to select countries. Please check our shipping policy for more information.

Q: How can I track my order? A: Once your order has been shipped, we will send you a tracking number via email so you can track your package.

Q: What is your customer service policy? A: We strive to provide excellent customer service and are committed to helping our customers with any questions or concerns they may have. Please visit our Contact Us page if you need assistance.

Q: Do you offer discounts or promotions? A: Yes, we offer discounts and promotions on select products throughout the year. Please check our website or subscribe to our newsletter for updates on current promotions.